Request Assistance

Requests for assistance with insurance matters are most commonly made by calling the toll-free Mississippi Insurance Department Consumer Help Line at 800-562-2957 or 601-359-2453 in the Jackson area.

You can file a complaint:

File online complaints, download complaint forms, where to submit complaints, required information when submitting
complaints, and more. Click Here for information on filing a complaint about an agent or a company.

You can mail your request for assistance to:

Mississippi Insurance Department
Consumer Services Division
P.O. Box 79
Jackson, MS 39205

You may visit our offices located at:

Woolfolk State Office Building, 10th Floor
501 North West Street
Jackson, MS.

Visitor parking is located on the street and in the connecting parking garage.


General inquiries and other matters may be sent to us via e-mail at or by fax at 601-359-1077.

Essential Information

Be sure to include your mailing address and telephone number with any correspondence directed to the Mississippi Insurance Department.