More Than $45 Million Returned To Insurance Consumers 

JACKSON, Miss. – The Mississippi Insurance Department (MID) Consumer Services Division handled more than 10,000 inquiries last year in the form of emails, phone calls, and written complaints. Those cases resulted in more than $10 million recovered for consumers in 2024. Additionally, about 1,600 Mississippians used the Life Insurance Policy Locator Tool to recover about $35 million in lost life insurance policies in 2024. Mississippians have used the tool to claim nearly $135 million in benefits since its inception in November 2016.